Demonstrating empathy when communicating with older people

Resource
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Available to RCNi Plus subscribers
Applicable for any nurse with an RCNi subscription
Who is this resource for?
Explains what the component is for
This resource is aimed at nurses and nursing support workers across all settings and levels of practice, including students of health, social work and care professions.
Why you should read this article
to acknowledge the importance of demonstrating empathy when communicating with older people
to support you to cultivate empathic communication through reflection and self-awareness
to contribute towards revalidation as part of your 35 hours of CPD (UK readers)
to contribute towards your professional development and local registration renewal requirements (non-UK readers)
Authors
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PDF Created On: 6 Jul 2025.
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Please check: https://rcnlearn.rcn.org.uk for a more up-to-date version of this content.